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COVID-19


We are doing as much as we can to ensure we are as Covid Safe as possible - but we need your help too!  

Please take responsibility for everyone in your booking.
 
Symptoms: if you, or anyone in your group, display any Covid-19 symptoms (high temperature; a new continuous cough; loss of taste / smell; respiratory problems) please contact us immediately to discuss your reservation. 

You will be required to take your temperature prior to entering - if it is above 37.8 degrees, you will not be permitted to come in.
 
If you or any member of your group falls ill while in the play centre, please contact a member of staff immediately.
 
PPE – it is a mandatory requirement for anyone over the age of 11 years old to wear a face covering unless you are exempt.  If you do not have one, or you forget to bring it, you may purchase one from us on arrival. You dont need to wear one while seated at your table.  Our staff will be wearing face coverings.
 
Hand sanitiser – your group will need to sanitise or wash hands on entry to the centre.  Your group will also be required to hand sanitise before entering the play system.
 
Food and drink  – you will be able to order food and hot drinks via our website from your table – and we will bring it to you!
 
We will be operating a one way system round the centre and through the play frame - please ensure that your children follow the arrows and help them to understand the changes we have had to make.
 
Social Distancing  - Tables are spaced accordingly.  We have clear signage throughout the centre. We have vastly restricted numbers (25% of our normal capacity) so it should be easy to socially distance from others at all times.  
 
We will be complying with test and trace - members only at this current time.
 
Cleaning – we have an enhanced level of cleaning in place, with all high touch points cleaned throughout the day.  In addition, we are using a fogging system which provides a 90 day barrier protection (neutralising viruses on contact), which is child and food safe.
 
Should you have any queries about our Covid-19 safe measures, please do not hesitate to discuss them with any staff member or email us: admin@topsyturvyworld.com.